Shipping/Return Policy

Please allow 2-4 weeks for delivery.

Products purchased through Forever Fence Products™ are supplied by our third party partner, and are special order. Therefore, returns are not allowed, cancellation may be made within 3 days of the order date, subject to a $300.00 cancellation fee.

Check your shipment carefully when delivered for any damage to shipping containers or shortages. If containers are damaged or the quantity of boxes is less than stated on the bill of lading, a notation must be made at the time of delivery on the bill of lading with the driver's signature.

Damage discovered after delivery must be reported to the delivering carrier immediately. The delivering carrier will want to inspect goods, packing materials, and shipping containers before a claim can be made. After inspection, a claim must be filed which includes the following documents:

  • Original Bill of Lading
  • Copy of Paid Freight Bill
  • Original Invoice
  • Repair or Replacement Invoice
  • Inspection Report
  • Packing List

Make your claim promptly as most carriers will not consider a claim after nine months from the date of delivery.

Do NOT deduct the amount of loss or damage from Forever Fence Products™ invoice while awaiting adjustment of the claim, as we do not guarantee safe delivery.

Do NOT return goods to Forever Fence Products™ or instruct a carrier to return goods without first securing written authorization and shipping instructions from Forever Fence Products™.

Forever Fence Products™ will assist you in any way possible to collect loss or damage claims from the carrier. However, we are not responsible for the filing or collecting of claims, cost of replacement materials, or the freight charges for shipping of replacement materials.

Shipping & Handling Prices

Shipping fence products is not based on the weight of the order but on freight charges. Smaller items such as finials or post caps may be shipped by UPS and cost less than fence panels, gates, or posts which do require freight shipping. To combat high freight charges, Forever Fence Products™ offers Free Shipping for any order over $2200. Please note that a $65 handling charge is applied to all orders.

Order Total Shipping & Handling Charge
$.01 - $20.00 $244.50
$20.01 - $40.00 $264.50
$40.01 - $70.00 $274.50
$70.01 - $100.00 $314.50
$100.01 - $1000.00 $394.50
$1000.01 - $2199.99 $424.50
$2200+ $65.00 (handling fee only)

Add $100 if you would like lift gate service